Knowledge Base

We recommend that a waterproof liner is used with a FRIO wallet to protect the Timesulin cap from moisture.

The Timesulin caps fit the disposable insulin pens you can find the current models here.

There are a number of reasons for not including a rechargeable battery inside your Timesulin unit.   1) Safety. After a year of clicking the plastic cap on ...

We designed Timesulin smart caps to accommodate the pen with its needle off or on - even an 8mm needle with its protective needle cap in place - and we have...

Our website is mostly in great working order. If you, however, are having issues checking out, here are some tips that may help you: Ensure the 'vouche...

If you need to return it for any other reason within the warranty period, please send us an email to support@timesulin.com before you send the actual produc...

The Timesulin team is working hard to ensure our handy replacement cap is available in all countries around the globe, making life for all people living wit...

Adding memory to a Timesulin smart cap is definitely a good idea. But what we aimed for when we created Timesulin was a simple product that would make life ...

We are constantly talking with people from Novo Nordisk, Eli Lily and Sanofi Aventis - and other - big brands within the diabetes industry and the feedback ...

Timesulin is not an insulin pen. We’re just offering a replacement cap that works with your existing insulin pen to help you know for certain when you last ...